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Operations Specialist - Operations Administration RMR

Location: Rosemead
Region: Southern California
Position Title: Operations Specialist - Operations Administration RMR

Job Duties:

  • Reviews daily SRM and GSR system and processes deposit account system maintenance requested by branches.
  • Performs miscellaneous deposit system maintenance as scheduled or assigned.
  • Analyzes overdraft report and prepares applicable overdraft letters for customer mailing.
  • Monitors Reg D Excess Transaction report, identifies accounts that must be converted to a non-MMA or Savings account, converts account and sends notification to customers and branch.
  • Processes customer Privacy Opt-Out notices and posts applicable changes to customer accounts.
  • Reviews exception reports for regulatory reporting, coordinates corrections with branches and processes required system updates.
  • Coordinate updating, printing and distribution of annual Authorized Signature Book.
  • Assists with ordering and maintaining supplies on behalf of Operations Administration.

Basic Requirements:

  • High School Degree. Some College with business classes preferred but not mandatory.
  • 3-4 years of experience in a branch or back office operations banking environment. 
  • Proficient in deposit systems, PC literate with typing proficiency. 
  • Detail-oriented, good math skills, strong communication skills and ability to function in a team environment.
  • Ability to work with minimal supervision.
  • Bilingual English/Mandarin or Cantonese) a plus.
Please send resume and salary expectation to
Human Resources, Cathay Bank
9650 Flair Drive
El Monte, CA 91731
or fax resume to 626-454-1261


Cathay Bank is an equal opportunity and M/F/D/V (Minority/Female/Disabled/Veteran) employer.


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