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Operations Analysis Officer - Operations Administration

Location: Rosemead
Region: Southern California
Position Title: Operations Analysis Officer - Operations Administration

Job Duties:

  • Collect and analyze data necessary to devise solutions to problems or issues being studied.
  • Identify improvement opportunities and methods to streamline processing and improve production.
  • Participate in the planning and management of small to moderate scope projects; including project documentation.
  • Conduct vendor/system analysis and support the development of proposals for new operations systems and/or vendors.
  • Participate in all aspects of systems related issues, concerns, or changes.  Act as a liaison between Operations and internal IT Department, as well as IBS Support Department.
  • Assist with training operations units for system implementation changes.
  • Perform all aspects of user acceptance testing for new, upgraded or enhanced systems from beginning of a project through implementation.  Include writing test plans, test scripts, perform validation and document results.
  • Compile data and prepare regularly scheduled or specially requested management reports.

Basic Requirements:

  • College degree preferred but not required.
  • 3-5 years of experience in banking/financial service industry.
  • Project management training or education helpful. 
  • Deposit system knowledge including system testing experience required.
  • Good understanding of banking and branch operations.
  • Analytical approach to research.
  • Understanding of project management concepts. 
  • Good organizational skills. 
  • Ability to relate to staff, at all levels.
  • PC proficient including Excel, Word, and PowerPoint. 
  • Ability to work with minimal supervision.
Please send resume and salary expectation to
Human Resources, Cathay Bank
9650 Flair Drive
El Monte, CA 91731
or fax resume to 626-454-1261


Cathay Bank is an equal opportunity and M/F/D/V (Minority/Female/Disabled/Veteran) employer.


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