Southern California Northern California Illinois Massachusetts New Jersey New York Texas Washington Nevada 中 文 | English | Español Home About Us Investor Relations Contact Us Branch Locator Personal AccountsChecking AccountsSavings AccountsCDsIRA CDDebit CardsLoansMortgage LoanHome Equity FinancingAuto LoanCredit CardsCathay Online BankingMobile Banking Business / Commercial Business AccountsBusiness Checking AccountBusiness Savings AccountCDsCash Management ServicesMerchant Deposit CaptureZero Balance AccountLockbox ServiceMerchant Bankcard ServicesCourier Deposit ServiceArmored Transport ServicesCash Vault ServicesBusiness Online BankingLoansCommercial FinancingReal Estate & Construction FinancingInternational Banking & FinancingSmart Capital LineSBA Guaranteed Loan ProgramCredit CardsCathay Business ConnectBANK@WORK Program Foreign Exchange Foreign Exchange ServiceForeign Exchange Market Update Investments Cathay Wealth ManagementAnnuitiesMutual FundsInvestment IRAsOnline Trading/Account Access Online Banking Personal Banking Business Banking Log In Log In View Demo Register Learn More View Demo Register Learn More Home > About Us > Careers > Operations Supervisor Careers Operations Supervisor Location: Flushing Region: Greater New York Area Position Title: Operations Supervisor Job Duties: Prepare outgoing wire test key. Record Teller cash overage and shortage. Answer customer and various inquiries including problem solving and assigning appropriate follow-up and action recommendations. Assist with cash shipments as required. Review and supervise daily operations, work flow and oversee branch staff and approve transactions within authorized limits. Monitor inactive and dormant accounts. Review daily operations and related reports. BSA service – duties include one or more of the following: Analyze transaction activities of business and personal accounts. Produce required reports on the transaction analysis. Site visits to customers. Produce PSARs when deemed necessary. Audit completeness of documentations for each account. Participate in teambuilding, mentoring and staff training. Conduct monthly alarm and film test, cash count and monthly certification. Promote and cross-sell the Bank’s services and products. Accept other duties as deemed necessary by supervisor. Basic Requirements: College degree with business classes preferred but not mandatory. 4 – 5 years branch operations experience. Thorough knowledge of Bank products and services. PC literate. Detail-oriented. Strong communication skills. Bilingual (English/Mandarin or Cantonese) a plus. Ability to develop and maintain a team environment providing staff mentoring and training. Please send resume and salary expectation to Human Resources, Cathay Bank 9650 Flair Drive El Monte, CA 91731 or fax resume to 626-454-1261 Upload:Upload file Cathay Bank is an equal opportunity and M/F/D/V (Minority/Female/Disabled/Veteran) employer. Mortgage Payment Problem? We may be able to help you Know More 1-800-9CATHAY (1-800-922-8429) Customer service: 6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday. Automated information is available 24hours a day, 7 days a week.