Logo
  • 中 文 | English | Español
 

Online Banking

Careers

Operations Supervisor

Location: Flushing
Region: Greater New York Area
Position Title: Operations Supervisor

Job Duties:

  • Prepare outgoing wire test key.
  • Record Teller cash overage and shortage.
  • Answer customer and various inquiries including problem solving and assigning appropriate follow-up and action recommendations.
  • Assist with cash shipments as required.
  • Review and supervise daily operations, work flow and oversee branch staff and approve transactions within authorized limits.
  • Monitor inactive and dormant accounts.
  • Review daily operations and related reports.
  • BSA service – duties include one or more of the following:
  • Analyze transaction activities of business and personal accounts.
  • Produce required reports on the transaction analysis.
  • Site visits to customers.
  • Produce PSARs when deemed necessary.
  • Audit completeness of documentations for each account.
  • Participate in teambuilding, mentoring and staff training.
  • Conduct monthly alarm and film test, cash count and monthly certification.
  • Promote and cross-sell the Bank’s services and products.
  • Accept other duties as deemed necessary by supervisor.

Basic Requirements:

  • College degree with business classes preferred but not mandatory.
  • 4 – 5 years branch operations experience. Thorough knowledge of Bank products and services.
  • PC literate.
  • Detail-oriented.
  • Strong communication skills.
  • Bilingual (English/Mandarin or Cantonese) a plus.
  • Ability to develop and maintain a team environment providing staff mentoring and training.
Please send resume and salary expectation to
Human Resources, Cathay Bank
9650 Flair Drive
El Monte, CA 91731
or fax resume to 626-454-1261

Upload:


Cathay Bank is an equal opportunity and M/F/D/V (Minority/Female/Disabled/Veteran) employer.

Image

Mortgage Payment Problem?

We may be able to help you

Know More
phoneIcon.png

1-800-9CATHAY

(1-800-922-8429)

Customer service: 6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24hours a day, 7 days a week.

Thanks for visiting the Cathay Bank Web Site!

You are about to leave the web site of Cathay Bank and enter into a site that is not controlled by us.

Cathay Bank does not endorse, sponsor or guarantee the information, content, presentation, accuracy or recommendations provided by the site. In addition, Cathay Bank is not responsible for the privacy practices or security of the site. You are encouraged to review the privacy policy of the Web Site before providing any personal information.

If you have any complaints regarding the site, or the service(s) offered, please contact us at:

Cathay Bank

Compliance Department

9650 Flair Drive EL-5-C

El Monte, CA 91731.

E-mail communication is not secure

Please do not include sensitive information such as account numbers or non-public personal information such as Social Security or Tax Identification numbers in any e-mail sent to us via this link.