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Online Banking

Cathay Bank Mobile Banking a

Cathay Bank Online Banking customers can enjoy the convenience of managing their accounts whenever and wherever they want, right on their mobile phone. And it's available at NO ADDITIONAL COST.b

Mobile Web Bankingc

Mobile Web Banking makes it easy to manage your accounts. Whether you are at work, at school, traveling, or out shopping, you can easily view account balances and transaction history, transfer funds between your Cathay Bank accounts and pay bills right on your mobile phone:

  • View account balances and transaction history
  • Transfer funds between your Cathay Bank accounts
  • Pay bills
It's Safe and Secure: How it Works:
Mobile Web Banking is secure and has been designed to offer the same level of security currently available through our Internet banking sites. Some specific security features include:

  • 128 bit encryption – this means that neither the wireless carrier nor anyone else is able to infringe on consumers' wireless signal or will be able to decipher any information sent to the phone.
  • Secure login information is not stored on the device –if consumers lose their phone, they do not have to worry about deactivating their phone with the financial institution.
  • Automatic inactivity logout - if the mobile application is inactive for 5 minutes, it will time out and require consumers to log back in.
  • Exact same account lockout procedures as Cathay Online Banking – after the financial institution determines the number of incorrect login attempts, consumers will have to reset their password.
  • Added security with challenge questions (MFA) –consumers are required to answer their challenge questions the first time they log in to the mobile banking service from their phone.
  • Account masking – account numbers in mobile banking are truncated to only display the last 4 digits.

Terms and Conditions

Frequently Asked Questions
  • Step 1 - Sign up for Cathay Online Banking. BillPay Mobile Web Banking is an extension of Cathay Online Banking. Upon completion of the Cathay Online Banking enrollment process, you are ready to enjoy the convenience of banking at home and on the go.

  • Step 2 - Start managing your accounts on your mobile phone. To access Mobile Web Banking, just type www.cathaybank.com in the browser on your mobile phone. When prompted, enter the same user ID and password provided for Cathay Online Banking.

 


1 Cathay Bank Mobile Banking services are available to Cathay Online Banking customers only.
2 Message and data rates may apply from your wireless carrier.
3 Some of the features available in Cathay Online Banking may not be available in Mobile Web Banking.



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