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Online Banking

Active Phishing – Payment Notification XXXXXX  (April 2014)

An email is circulating on the internet appearing to come from a Cathay Bank employee.   The email is regarding a payment notification and a potential court claim for inaction.

What the Bank is doing to protect our customers:

The Bank has identified this as a phishing attempt and is not generated from Cathay Bank.

Here are some quick tips to help protect you from the phishing attempt:

  • Do not open attachments or click on links in emails you are not sure about.  If you are unsure contact the sender directly.
  • It is never safe to open attachments or click links within emails you are not expecting or appear wrong.
  • Stay alert to attempts at collecting your personal information and do not share your credentials with anyone.  Cathay Bank employees will never ask for your password.




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U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.

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Cathay Bank

Compliance Department

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