• 繁體中文 | 简体中文 | English | Español

Online Banking

Phishing E-mail Attempt on Online Banking Customer

The bank has received reports of a new phishing e-mail attempt purported originated from Digital Insight (ie. support@digitalinsight.com) that is targeting our online banking customers (see sample below). Please do not respond or click on any of the links/URL included in the phishing e-mail and delete it immediately.

The e-mail subject line may have different titles such as: “SPAM: :Your password expired”, or “Change Your Online Password”

If you have any questions, please call 1-800-922-8429.

View Sample "Phishing" E-mail



Customer Service: 6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.

Automated information is available 24 hours a day, 7 days a week.

U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.

Thanks for visiting the Cathay Bank Web Site!

You are about to leave the web site of Cathay Bank and enter into a site that is not controlled by us.

Cathay Bank does not endorse, sponsor or guarantee the information, content, presentation, accuracy or recommendations provided by the site. In addition, Cathay Bank is not responsible for the privacy practices or security of the site. You are encouraged to review the privacy policy of the Web Site before providing any personal information.

If you have any complaints regarding the site, or the service(s) offered, please contact us at:

Cathay Bank

Compliance Department

9650 Flair Drive EL-5-C

El Monte, CA 91731.

E-mail communication is not secure

Please do not include sensitive information such as account numbers or non-public personal information such as Social Security or Tax Identification numbers in any e-mail sent to us via this link.