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Suspicious Telephone Calls Claiming to Be From the FDIC

If you receive such a call and questions are related to sensitive information, please ask for his/her name, ID number, office location and return call number, explaining to the caller that you need to verify his/her identity with FDIC first before calling him/her back.

Generally, the FDIC does not initiate unsolicited telephone calls to consumers and is not involved with the collection of debts on behalf of operating lenders and financial institutions. Please follow the reporting instructions detailed in the FDIC Special Alert below if you believe you are a victim of identity theft.

If you have any questions, please call 1-800-922-8429.

September 9, 2010 by Risk Management

View FDIC Special Alert
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1-800-9CATHAY

(1-800-922-8429)

Customer service: 6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24hours a day, 7 days a week.

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