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Cathay bank

Online Banking

Notification

    Customer survey and 800- number phone scams

    Customers have recently reported receiving phone calls purporting to be from Cathay Bank regarding participating in a customer survey.  Callers may also be spoofing Caller ID using Cathay Bank’s name and/or 800 phone number.

    If you receive calls of this type, hang up. These are scams.

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1-800-9CATHAY

(1-800-922-8429)

Consumer Customer Service
6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.
 

Business Customer Service

6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24 hours a day, 7 days a week.

U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.


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Cathay Bank

Compliance Department

777 North Broadway 1-0-A,

Los Angeles, CA 90012.

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