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Cathay bank

Online Banking

Our Brand Story

At Cathay Bank, we’re inspired by the initiative, goals and dreams of our customers. We’re energized by their drive to embark on new journeys, and it’s why everything we do starts with understanding where our customers want to go — and getting them there.

Whether buying a new home, expanding a business or putting down roots in a new community, we understand the unique needs and challenges of navigating unfamiliar territory. Along with our extensive experience and innovative thinking, we bring an open mind to every interaction and a willingness to work with customers in ways that best suit their needs.

We’re there for every aspiration and ambition — determined to do all we can to help customers get where they want to go.

Our History

Our Brand Purpose

We open doors to opportunity to help customers, employees and communities thrive.

Our Brand Promise

We enrich your journey with hard work and heart.


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1-800-9CATHAY

(1-800-922-8429)

Consumer Customer Service
6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.
 

Business Customer Service

6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24 hours a day, 7 days a week.

U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.


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