• 繁體中文 | 简体中文 | English | Español
  • icon-fb
  • icon-fb

Cathay bank

Online Banking

Cathay Business Online Banking: Operating System and Browser Compatibility

Below is a list of operating systems and browsers that have been approved to meet security and application requirements for Cathay Business Online Banking. Other OS and browsers may be used; however, they are not supported by the bank and some features may not function properly.

Operating System Apple Inc. Safari® Microsoft Internet Explorer® Microsoft Edge® Mozilla Firefox® Google Chrome™
Windows 7 64 bit - 11 - 56 or latest 61 or latest
Windows 8.1 64 bit - 11 - 56 or latest 61 or latest
Windows 10 32 bit - 11 41 or latest 56 or latest 61 or latest
Windows 10 64 bit - 11 41 or latest 56 or latest 61 or latest
MAC OS X 10.12
(Sierra™)
11 - - - -
MAC OS X 10.13
(High Sierra™)
11 - - - -

For maximum security, Cathay Bank recommends the use of the latest browser versions offered (including security patches).  Versions that are two releases or older than the current release are not supported.  Additionally, if a browser or operating system is no longer supported by the vendor, it is not supported by Cathay Bank.

Many vendors are pushing browser updates to the latest version using automatic downloads; you may not be aware the browser has been updated.  Once updated, many browsers cannot be set back to earlier versions if a problem occurs.

Beta versions of browsers and operating systems are not supported.

phoneIcon

1-800-9CATHAY

(1-800-922-8429)

Consumer Customer Service
6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.
 

Business Customer Service

6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24 hours a day, 7 days a week.

U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.


Thanks for visiting the Cathay Bank Web Site!

You are about to leave the web site of Cathay Bank and enter into a site that is not controlled by us.

Cathay Bank does not endorse, sponsor or guarantee the information, content, presentation, accuracy or recommendations provided by the site. In addition, Cathay Bank is not responsible for the privacy practices or security of the site. You are encouraged to review the privacy policy of the Web Site before providing any personal information.

If you have any complaints regarding the site, or the service(s) offered, please contact us at:

Cathay Bank

Compliance Department

9650 Flair Drive EL-5-C

El Monte, CA 91731.

Cathay Bank Logo

E-mail communication is not secure

Please do not include sensitive information such as account numbers or non-public personal information such as Social Security or Tax Identification numbers in any e-mail sent to us via this link.

To apply online, please use a desktop or laptop computer.