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Consumer Customer Service
6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.
Business Customer Service
6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.
Automated information is available 24 hours a day, 7 days a week.
U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.