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Cathay bank


Online Banking

Web BillPay Service

Our online bill payment service is convenient and easy. Instead of buying stamps and writing checks, you can make your payment to anyone within the U.S. at anytime and anywhere you have Internet access. Our online service can help you save more time for the important things in life.

8. Enrollment - Enrollment is available for existing Cathay Online Banking customers only. The online application is located in the “Payment Manager” option after logging onto Cathay Online Banking. Complete and submit the simple application. If you need assistance, please contact us at 1-800-922-8429 (1-800-9CATHAY).
1. Bill Pay 1 - Pay multiple bills on one screen.
2. Bill Reminder - Set up reminders to help you track when your bills are due.
3. Recent Payment - Review a list of your payment history made online within the past 180 days.
4. e-Bill - Receive and review the electronic version of your bills online. E-Bill can alert you when your bills (electronic version) arrive.
5. Recurring Payment - Set up one-time or recurring payments days, months or years in advance of the due date.
6. Automatic Payment - Schedule the payment to be paid automatically for a pre-defined amount or your e-Bill amount.
7. Costs - Web BillPay service is available at no additional cost.

1. Web BillPay is subject to Bank approval.


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Consumer Customer Service
6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.

Business Customer Service

6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24 hours a day, 7 days a week.

U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.

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