Mobile Web Banking1 makes it easy to manage your accounts.
Whether you are at work, at school, traveling, or out shopping, you can easily:
Mobile Web Banking is secure and has been designed to offer the same level of security currently available through our Internet banking sites. Some specific security features include:
Step 1 – Sign up for Cathay Online Banking. Mobile Web Banking is an extension of Cathay Online Banking. Upon completion of the Cathay Online Banking enrollment process, you are ready to enjoy the convenience of banking at home and on the go.
Step 2 – Start managing your accounts on your mobile phone. To access Mobile Web Banking, just type www.cathaybank.com in the browser on your mobile device. When prompted, enter the same user ID and password provided for Cathay Online Banking.
Cathay Bank doesn't charge any fees to use Mobile Web Banking. However, you should contact your wireless service provider to see if any connectivity or usage rates may apply.
For security purposes, you must be enrolled in Cathay Online Banking to access account information and perform banking transactions through the Mobile Web Banking service. However, you can use the ATM/Branch locator feature and access contact information for Cathay Bank without being enrolled in Cathay Online Banking.
Yes. And if you're not enrolled in Cathay Online Banking, you can simply go to cathaybank.com from your computer and click on Personal Banking in the white box, then click the word "Register" below the blue Login button.
Yes, just like your Cathay Online Banking session using a computer, your Mobile Web Banking session will time out after 5 minutes.
Rest assured that your Mobile Web Banking transactions are secure. Our 128-bit SSL encryption technology safeguards Internet traffic for secure Web applications and protects your information as it travels from your mobile device to the bank.
No. For your own safety, we'll ask you to use your Cathay Online Banking User ID and Password to access your Mobile Web Banking.
We require users to enter a valid User ID and Password, to access Mobile Web Banking. If your mobile device is stolen, they won't be able to access the Mobile Web Banking without your User ID and Password. However, you should contact your wireless service provider to have your device deactivated.
Please do not include sensitive information such as account numbers or other personal information such as Social Security or Tax Identification numbers, driver’s license numbers, etc. in any email sent to us via this link.