Introduction. Thank you for using our mobile banking Service combined with your handheld's text messaging capabilities. For help, text HELP to 79680.
If you wish to stop receiving text messages for alerts established through our online banking service, just text STOP to 20736.
To stop receiving all other text messages relating to this Service, your account and transactions, text STOP to 79680.
Note: Wireless carriers are not liable for delayed or undelivered messages. One text message per query. Messages and data rates may apply from your wireless carrier. Our Text Banking service works on all major mobile providers in the U.S., including (but not limited to): AT&T, Sprint, T-Mobile, Verizon Wireless, Cricket, Google voice, U.S. Cellular, MetroPCS, nTelos, Cellcom US, Carolina West US, CellSouth, Pioneer Cellular US, United Wireless, Appalachian Wireless, Element Mobile, MTA Communications, DTC Wireless US, Pine Cellular, Sagebrush Cellular USA, Chariton Valley Cellular, Bandwidth USA, Epic Touch USA, CTC Telecom Mosaic USA, Peoples Wireless USA, Duet IP Wireless, RINA USA, Siwireless USA, Communications Venture USA, MobiPCS USA, Layered Communications, Cellular One NE AZ USA, Alaska DigiTel, Bluegrass, Cell 1 East Cent IL, Illinois Valley, Inmix, Inland, New Tech Wireless, ACS Alaska, Golden State US, Thumb Cellular US, Viaero Wireless US, Plateau US, West Central WCC, iWireless, MTPCS, NW Missouri USA, Chat Mobility USA, SRT Wireless USA, SouthernLinc Wireless USA, AIO Wireless aka Jasper, Panhandle USA, Flat Wireless USA, Copper Valley USA, Cablevision USA, Leaco Rural Telephone USA, and Union Wireless. (Trademarks and registered trademarks for the carriers listed in this communication are the property of the companies and/or corporations that own the carrier.)
In case of questions please contact customer service by calling us at 1-800-9CATHAY (1-800-922-8429) or writing to us at: Cathay Bank, Attn: Customer Service Department, 9650 Flair Drive RS-02, El Monte, CA 91731.
The Service is provided by the Bank and not by any other third party. You and the Bank are solely responsible for the content transmitted through the text messages sent to and from the Bank. You must provide source indication in any messages you send (e.g., mobile telephone number, "From" field in text message, etc.)