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Fake ACH Transfer Failure Notification Email Spread ZeuS Trojan

Please be aware that there is a new wave of spam/fake emails that are targeting business users, including Cathay Bank’s employees, and attempt to infect them with a variant of the ZeuS banking trojan by posing as ACH transfer failure notifications.

The emails purport to come from NACHA – The Electronic Payments Association, the regulatory agency for the Automated Clearing House (ACH) network. The emails have subjects like:

"ACH transaction cancelled"

"ACH Transfer suspended"

"Your ACH transaction" and other such variations.

If you have any questions, please call 1-800-922-8429.

December 21, 2011 by Risk Management

View Sample fake/Span email



Consumer Customer Service
6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.

Business Customer Service

6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24 hours a day, 7 days a week.

U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.

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