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Online Banking

Privacy Policy

This disclosure of our Privacy Policy applies to consumers. We reserve the right to add, delete or otherwise change the terms of this Privacy Policy from time to time by posting a notice of the change (or an amended Privacy Policy Notice) at this website. If required by law, we will send you a notice of the change. Your continued use of our website or any on-line service following notification will constitute your agreement to the revised Privacy Policy Notice. Please read our Privacy Policy Notice below; click the print icon to print the Notice to keep it for your records. 

» Privacy Notice (January 2017)

For additional information on how Cathay Bank protects your privacy, click here


 

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1-800-9CATHAY

(1-800-922-8429)

Consumer Customer Service
6:00 a.m. - 7:30 p.m. Pacific Time, Monday through Friday.

Business Customer Service
6:00 a.m. - 6:00 p.m. Pacific Time, Monday through Friday.

Automated information is available 24 hours a day, 7 days a week.

U.S. customers in Hong Kong can dial toll-free 3710-1400 to contact U.S. Customer Service directly.


Thanks for visiting the Cathay Bank Web Site!

You are about to leave the web site of Cathay Bank and enter into a site that is not controlled by us.

Cathay Bank does not endorse, sponsor or guarantee the information, content, presentation, accuracy or recommendations provided by the site. In addition, Cathay Bank is not responsible for the privacy practices or security of the site. You are encouraged to review the privacy policy of the Web Site before providing any personal information.

If you have any complaints regarding the site, or the service(s) offered, please contact us at:

Cathay Bank

Compliance Department

9650 Flair Drive EL-5-C

El Monte, CA 91731.

E-mail communication is not secure

Please do not include sensitive information such as account numbers or non-public personal information such as Social Security or Tax Identification numbers in any e-mail sent to us via this link.