You can use the Activity Center to cancel transfers. If the status is Drafted of Pending, you can cancel one or more transfers.
Note: Processed transactions cannot be canceled.
To cancel a transfer
- In the navigation menu, click or tap Transactions > Activity Center
- (Optional) Use Filters to refine the displayed transfer results
- After you find the desired transfer, click or tap Actions > Cancel if you want to cancel a single transfer. Click or tap Actions > Cancel Series if you want to cancel the series
- On the Cancel Transaction message, click or tap Confirm to cancel the transfer
- Click or tap Close to return to the Activity Center
Tip: For multiple cancellations, select the check box of at least two transfers that you want to cancel, then click or tap Cancel.
