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Our Culture

Opening doors to opportunity

When Cathay Bank was founded in 1962, we stood out as one of the only banks that would support the underserved immigrant community. Today, we have built loyalty among our customer base and stand out for being a bank that provides opportunities to our customers, employees and communities.

 

Our story

At Cathay Bank, we’re inspired by the initiative, goals, and dreams of our customers. We’re energized by their drive to embark on new journeys, and it’s why everything we do starts with understanding where our customers want to go—and getting them there.

Whether buying a new home, expanding a business or putting down roots in a new community, we understand the unique needs and challenges of navigating unfamiliar territory. Along with our extensive experience and innovative thinking, we bring an open mind to every interaction and a willingness to work with customers in ways that best suit their needs.

We’re there for every aspiration and ambition—determined to do all we can to help customers get where they want to go.

 

Our promise

We enrich your journey with hard work and heart.

 

Our purpose

We open doors to opportunity to help customers, employees and communities thrive.

 

Our guiding principles

Make it personal

We build long-term relationships by genuinely caring about the unique backgrounds, stories and journeys of those we serve — both customers and fellow coworkers.

Inspire confidence

We bring honesty, integrity and authenticity to every interaction. We look ahead to future possibilities, focusing on putting people on paths to success.

Work together

Our flexible approach allows us to respond quickly to our customers and the rapidly changing marketplace. We embrace diverse thinking and mindsets so we can find the best solutions.

Get it done

We’re invested in doing all we can for our customers and for each other. Driven by this passion, we act with courage and resilience to find answers and get things done.

One bank, many facets

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