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Social Engineering

What is social engineering

Social engineering is the act of manipulating people into performing actions or divulging confidential information. While similar to a confidence trick or simple fraud, the term typically applies to trickery or deception for the purpose of information gathering, fraud or computer system access; in most cases, the attacker never comes face-to-face with the victim.


How do you protect yourself against social engineering?

Awareness is an effective weapon against many forms of identity theft. Be aware of how information is stolen and what you can do to protect yours, monitor your personal information to uncover any problems quickly and know what to do when you suspect your identity has been stolen.

Armed with the knowledge of how to protect yourself and take action, you can make social engineering thieves' jobs much more difficult. You can also help fight social engineering by educating your friends, family and members of your community.

Here are some tips on how to fight a social engineering call attempt:


Should you provide your password or user ID in an e-mail?

Cathay Bank does not request confidential information from customers via e-mail or pop-up windows. In addition, Cathay Bank will never ask you for your password. You should safeguard and not share your password with anyone.



Cathay Bank

Email communication is not secure

Please do not include sensitive information such as account numbers or other personal information such as Social Security or Tax Identification numbers, driver’s license numbers, etc. in any email sent to us via this link.